Customer Support Officer

Full Description >

Job Description:

  • Provide support to customers via telephone, email and live chat
  • Resolve client queries and provide support when required
  • Be the liaison between client’s requests, customer service and back office operations
  • Offer support to the Account Managers from all regions
  • Ensure that all client’s requests are processed on time with no delays
  • Provide a quality customer support during the account opening stages as well as throughout the existence of the trading account
  • Promote the Company’s services
  • Drafting, monitoring daily reports and completing tasks assigned to them by the Head of Department or Management at a high level

Person Specification:

  • University Degree in Business Administration or related filed
  • Must have experience within the FX Industry
  • Previous experience of working in a customer support position
  • Must be fluent in written and spoken English
  • Excellent communicator over the telephone and email
  • Good time management and priority handling
  • Able to pay attention to detail
  • Ability to diagnose and resolve problems
  • Initiative to find answers to new questions
  • Must be willing to work shifts

Remuneration: An attractive salary and benefits package will be offered to the successful candidate.

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

Chinese Speaking Account Managers

Full Description >

Job Description:

  • Promote the company’s financial products and services
  • Achieve daily and monthly KPIs through successful telesales and cold calling
  • Maintaining a high volume of client contact via phone
  • Develop business relationships with prospective clients and partners
  • Provide clients the highest level of service in a timely manner
  • Assisting clients with the company's trading systems
  • Keep up-to-date with the financial markets and communicate these to clients
  • Follow the company’s compliance policies and procedures with regards to processing client documentation and other relative matters

Person Specification:

  • A diploma/degree in Finance/ Economics/ Banking/ Business Administration or related field
  • Native speaker in the Mandarin language
  • Excellent knowledge of the English language, both oral and written
  • Strong computer skills, CRM, Microsoft Word/ Excel
  • Sales experience within the financial sector/ banking/ FX/ binaries will be considered an advantage
  • Call centre or outbound calling experience will be considered an advantage
  • Strong verbal and written communication skills
  • Excellent telesales skills
  • Excellent negotiation skills and ability to close deals
  • Dynamic, innovative and target driven
  • Strong networking capability
  • Ability to work on own initiative, expand and generate business
  • Ability to work in a high-pressure and fast-moving environment

Remuneration: An attractive salary and benefits package will be offered to the successful candidate.

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

SEM Officer

Full Description >

Job Description:

  • Day-to-day campaign management activities for paid search and display campaigns, including bid management, strategy development, ad copy testing, keyword research.
  • Maximize profits by developing and crafting Google display advertisement, planning and deploying PPC campaigns.
  • Track, monitor and constantly evaluate search results, search performance across the major search channels, analyse key metrics, and optimize click-through and conversion rates.
  • Support PPC initiatives and campaigns, including technical campaign requirements and ongoing optimization.
  • Participate in SEO projects, with the objective to increase traffic and improve websites ranking.
  • Reporting to management on project development, potential areas of improvement and results.

Person Specification:

  • Degree in Marketing/ Digital Marketing/ Communication/ Advertising or any other related field.
  • Minimum 1-2 year experience in SEM and online marketing is essential.
  • Hands-on experience of setting up and managing PPC campaigns across Google, Yahoo etc.
  • Previous experience in social media trends including Facebook, Twitter etc.
  • Excellent knowledge of the English language, both oral and written.
  • Experience in gathering insights from multiple data sources and making informed decisions to improve performance of search campaigns.
  • Excellent knowledge of Microsoft Excel.
  • Self-learner and a passion for search engine marketing.
  • Good grasp of performance marketing, conversion, and online customer acquisition.
  • Ability to manage multiple projects simultaneously, work within a marketing team, and other departments.

Remuneration: An attractive salary and benefits package will be offered to the successful candidate.

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

Trader

Full Description >

Job Description:

  • Gather information and analyse the impact it may have on the FOREX market.
  • Execute trades according to own estimates of market movement, to ensure the maximum value for the clients and the company.
  • Review clients’ account status to ensure that investment objectives are being met and identify potential issues affecting clients.

Person Specification:

  • A university degree in Finance/ Economics/ Banking/ Mathematics or related field
  • Excellent knowledge of the English language, both oral and written
  • Strong computer skills, CRM, Microsoft Word/ Excel/ PowerPoint
  • Experience with VBA and MQL4 programs will be consider as an advantage
  • Trading experience within the financial sector/ banking/ FX
  • Proven track record of success in trading is a must
  • Strong analytical, statistical and research skills
  • Strong oral, written communication skills, as well as presentation skills
  • Dynamic, innovative and target driven
  • Ability to work on own initiative, expand and generate business
  • Ability to work in a high-pressure and fast-moving environment

Remuneration: An attractive salary and benefits package will be offered to the successful candidate.

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

Russian Speaking Account Managers

Full Description >

Job Description:

  • Promote the company’s financial products and services
  • Achieve daily and monthly KPIs through successful telesales and cold calling
  • Maintaining a high volume of client contact via phone
  • Develop business relationships with prospective clients and partners
  • Provide clients the highest level of service in a timely manner
  • Assisting clients with the company's trading systems
  • Keep up-to-date with the financial markets and communicate these to clients
  • Follow the company’s compliance policies and procedures with regards to processing client documentation and other relative matters

Person Specification:

  • A diploma/degree in Finance/ Economics/ Banking/ Business Administration or related field
  • Native speaker in the Russian language
  • Excellent knowledge of the English language, both oral and written
  • Strong computer skills, Microsoft Word/ Excel
  • Sales experience within the financial sector/ banking/ FX/ binaries will be considered an advantage
  • Strong verbal and written communication skills
  • Excellent telesales skills
  • Excellent negotiation skills and ability to close deals
  • Dynamic, innovative and target driven
  • Strong networking capability
  • Ability to work on own initiative, expand and generate business
  • Ability to work in a high-pressure and fast-moving environment
Remuneration & Benefits Package:
  • Desirable relocation package
  • Highly attractive and most competitive remuneration package in the industry
  • Medical cover and additional benefits

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

Malaysian Speaking Account Managers

Full Description >

Job Description:

  • Promote the company’s financial products and services
  • Achieve daily and monthly KPIs through successful telesales and cold calling
  • Maintaining a high volume of client contact via phone
  • Develop business relationships with prospective clients and partners
  • Provide clients the highest level of service in a timely manner
  • Assisting clients with the company's trading systems
  • Keep up-to-date with the financial markets and communicate these to clients
  • Follow the company’s compliance policies and procedures with regards to processing client documentation and other relative matters

Person Specification:

  • A diploma/degree in Finance/ Economics/ Banking/ Business Administration or related field
  • Native speaker in the Malaysian language
  • Excellent knowledge of the English language, both oral and written
  • Strong computer skills, Microsoft Word/ Excel
  • Sales experience within the financial sector/ banking/ FX/ binaries will be considered an advantage
  • Strong verbal and written communication skills
  • Excellent telesales skills
  • Excellent negotiation skills and ability to close deals
  • Dynamic, innovative and target driven
  • Strong networking capability
  • Ability to work on own initiative, expand and generate business
  • Ability to work in a high-pressure and fast-moving environment
Remuneration & Benefits Package:
  • Desirable relocation package
  • Highly attractive and most competitive remuneration package in the industry
  • Medical cover and additional benefits

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

Swedish Speaking Account Managers

Full Description >

Job Description:

  • Promote the company’s financial products and services
  • Achieve daily and monthly KPIs through successful telesales and cold calling
  • Maintaining a high volume of client contact via phone
  • Develop business relationships with prospective clients and partners
  • Provide clients the highest level of service in a timely manner
  • Assisting clients with the company's trading systems
  • Keep up-to-date with the financial markets and communicate these to clients
  • Follow the company’s compliance policies and procedures with regards to processing client documentation and other relative matters

Person Specification:

  • A diploma/degree in Finance/ Economics/ Banking/ Business Administration or related field
  • Native speaker in the Swedish language
  • Excellent knowledge of the English language, both oral and written
  • Strong computer skills, Microsoft Word/ Excel
  • Sales experience within the financial sector/ banking/ FX/ binaries will be considered an advantage
  • Strong verbal and written communication skills
  • Excellent telesales skills
  • Excellent negotiation skills and ability to close deals
  • Dynamic, innovative and target driven
  • Strong networking capability
  • Ability to work on own initiative, expand and generate business
  • Ability to work in a high-pressure and fast-moving environment
Remuneration & Benefits Package:
  • Desirable relocation package
  • Highly attractive and most competitive remuneration package in the industry
  • Medical cover and additional benefits

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

Spanish Speaking Account Managers

Full Description >

Job Description:

  • Promote the company’s financial products and services
  • Achieve daily and monthly KPIs through successful telesales and cold calling
  • Maintaining a high volume of client contact via phone
  • Develop business relationships with prospective clients and partners
  • Provide clients the highest level of service in a timely manner
  • Assisting clients with the company's trading systems
  • Keep up-to-date with the financial markets and communicate these to clients
  • Follow the company’s compliance policies and procedures with regards to processing client documentation and other relative matters

Person Specification:

  • A diploma/degree in Finance/ Economics/ Banking/ Business Administration or related field
  • Native speaker in the Spanish language
  • Excellent knowledge of the English language, both oral and written
  • Strong computer skills, Microsoft Word/ Excel
  • Sales experience within the financial sector/ banking/ FX/ binaries will be considered an advantage
  • Strong verbal and written communication skills
  • Excellent telesales skills
  • Excellent negotiation skills and ability to close deals
  • Dynamic, innovative and target driven
  • Strong networking capability
  • Ability to work on own initiative, expand and generate business
  • Ability to work in a high-pressure and fast-moving environment
Remuneration & Benefits Package:
  • Desirable relocation package
  • Highly attractive and most competitive remuneration package in the industry
  • Medical cover and additional benefits

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

German Speaking Account Managers

Full Description >

Job Description:

  • Promote the company’s financial products and services
  • Achieve daily and monthly KPIs through successful telesales and cold calling
  • Maintaining a high volume of client contact via phone
  • Develop business relationships with prospective clients and partners
  • Provide clients the highest level of service in a timely manner
  • Assisting clients with the company's trading systems
  • Keep up-to-date with the financial markets and communicate these to clients
  • Follow the company’s compliance policies and procedures with regards to processing client documentation and other relative matters

Person Specification:

  • A diploma/degree in Finance/ Economics/ Banking/ Business Administration or related field
  • Native speaker in the German language
  • Excellent knowledge of the English language, both oral and written
  • Strong computer skills, Microsoft Word/ Excel
  • Sales experience within the financial sector/ banking/ FX/ binaries will be considered an advantage
  • Strong verbal and written communication skills
  • Excellent telesales skills
  • Excellent negotiation skills and ability to close deals
  • Dynamic, innovative and target driven
  • Strong networking capability
  • Ability to work on own initiative, expand and generate business
  • Ability to work in a high-pressure and fast-moving environment
Remuneration & Benefits Package:
  • Desirable relocation package
  • Highly attractive and most competitive remuneration package in the industry
  • Medical cover and additional benefits

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

Hungarian Speaking Account Managers

Full Description >

Job Description:

  • Promote the company’s financial products and services
  • Achieve daily and monthly KPIs through successful telesales and cold calling
  • Maintaining a high volume of client contact via phone
  • Develop business relationships with prospective clients and partners
  • Provide clients the highest level of service in a timely manner
  • Assisting clients with the company's trading systems
  • Keep up-to-date with the financial markets and communicate these to clients
  • Follow the company’s compliance policies and procedures with regards to processing client documentation and other relative matters

Person Specification:

  • A diploma/degree in Finance/ Economics/ Banking/ Business Administration or related field
  • Native speaker in the Hungarian language
  • Excellent knowledge of the English language, both oral and written
  • Strong computer skills, Microsoft Word/ Excel
  • Sales experience within the financial sector/ banking/ FX/ binaries will be considered an advantage
  • Strong verbal and written communication skills
  • Excellent telesales skills
  • Excellent negotiation skills and ability to close deals
  • Dynamic, innovative and target driven
  • Strong networking capability
  • Ability to work on own initiative, expand and generate business
  • Ability to work in a high-pressure and fast-moving environment
Remuneration & Benefits Package:
  • Desirable relocation package
  • Highly attractive and most competitive remuneration package in the industry
  • Medical cover and additional benefits

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

Senior Web Developer

Full Description >

Job Description:

  • Maintain and enhance existing Web Applications and internal systems.
  • Provide technical support for production systems.
  • Perform functional/unit tests for developed web application.
  • Write technical documentation.
  • Develop new web application.

Person Specification:

  • Degree in Computer Science.
  • Excellent knowledge of PHP5, JavaScript, HTML, SQL and Object Oriented programming.
  • Good Experience with any of the following PHP frameworks: Zend, CakePHP, Symfony or Laravel.
  • Practical knowledge of Enterprise Design Patterns.
  • Experience with using version control systems SVN/GIT.
  • Good Working knowledge of Linux systems.
  • Must be fluent in English
  • 3-5 years’ experience in a similar position
  • Self-motivated, eager to learn and develop his skills
  • Extreme attention to detail
  • Excellent communication and teamwork skills
  • Working in a collaborative environment with tight schedules

Remuneration: An attractive salary and benefits package will be offered to the successful candidate.

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

FX Sales Account Managers

Full Description >

Job Description:

  • Promote the company’s financial products and services
  • Achieve daily and monthly KPIs through successful telesales and cold calling
  • Maintaining a high volume of client contact via phone
  • Develop business relationships with prospective clients and partners
  • Provide clients the highest level of service in a timely manner
  • Assisting clients with the company's trading systems
  • Keep up-to-date with the financial markets and communicate these to clients
  • Follow the company’s compliance policies and procedures with regards to processing client documentation and other relative matters

Person Specification:

  • A diploma/degree in Finance/ Economics/ Banking/ Business Administration or related field
  • Native speaker in the following languages: English, Italian, German, Polish, Dutch, Hungarian, Czech, Vietnamese, Korean, Slovak, Bangladeshi, French, Portuguese, Spanish, Castilian, Thai, Arabic or Russian.
  • Excellent knowledge of the English language, both oral and written
  • Strong computer skills, CRM, Microsoft Word/ Excel
  • Sales experience within the financial sector/ banking/ FX/ binaries will be considered an advantage
  • Call centre or outbound calling experience is a must
  • Evident interest in financial trading
  • Strong verbal and written communication skills
  • Excellent telesales skills
  • Excellent negotiation skills and ability to close deals
  • Dynamic, innovative and target driven
  • Strong networking capability
  • Ability to work on own initiative, expand and generate business
  • Ability to work in a high-pressure and fast-moving environment

Remuneration:An excellent salary, bonus and benefits package will be offered to the successful candidates.

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

Senior Reconciliation Officer

Full Description >

Job Description:

  • Reconciliation of client money on a daily basis in accordance with CySEC regulations
  • Responsibility to resolve any discrepancies in a timely manner liaising internally and externally as appropriate
  • The collation and delivery of management information from the Reconciliation Team
  • Organization of own and the Team’s workloads

Person Specification:

  • University degree in Accounting and Finance/ Economics/ Mathematics or related field
  • Previous experience within a Banking or FX Brokerage firm
  • Accounting, reconciliation and bookkeeping experience
  • Knowledge of SAP ERP, CRM and MT4 will be consider an advantage
  • IT literate (Knowledge of Microsoft Office Excel and Word)
  • Excellent knowledge of the English language, both oral and written
  • Proven analytical abilities
  • Proven problem solving and investigative skills
  • Excellent time management skills to perform efficient and productive work
  • Ability to prioritise in a fast paced and tight deadline driven environment

Remuneration: An attractive salary and benefits package will be offered to the successful candidate.

Apply: hr@ironfx.com

Employment Conditions: Full Time

Location:Limassol

Risk Warning: Our products are traded on margin and carry a high level of risk and it is possible to lose all your capital. These products may not be suitable for everyone and you should ensure that you understand the risks involved.

Risk Warning: Our products are traded on margin and carry a high level of risk and it is possible to lose all your capital. These products may not be suitable for everyone and you should ensure that you understand the risks involved.